Feedback details

(2.5)
Communication
Preparedness
Professionalism
Responsiveness

Experience feedback

My experience with this project began with some challenges due to a lack of organization. Although Riipen assigned an admin to the project, the responses to my inquiries were often automated and didn't fully address my questions. Initially, I was connected to the opportunity through a Riipen representative who provided a general overview of the project. However, as I delved deeper into the project, I found that the description was somewhat vague and didn’t clearly outline what was being offered. Connecting with the right individuals was also a struggle. When I first met with the students, they were unsure about what they were supposed to do, which caught me off guard as I had assumed they would have been briefed by their teacher prior to our meeting. Fortunately, I eventually connected with someone who was brought on at the last minute, and we were able to debrief and establish a plan of action together. I am grateful for this individual's time and understanding, as my primary goal was to support the students and avoid adding any further confusion. Moving forward, I would recommend that the organization take steps to ensure better coordination and clarity before reaching out to companies. A more organized approach would not only enhance the experience for everyone involved but also provide clearer guidance to the students participating in these projects.
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