Cultural Intelligence Research Lab: Accessibility Index & AI-Equity Audit (Canada)

Open Opened on September 16, 2025
Main contact
Le Code Switch
Toronto, Ontario, Canada
She / Her
Owner
(8)
4
Project
40 hours per learner
Learner
Canada
Intermediate level

Project scope

Categories
Data analysis Data visualization Lead generation Market research Social justice
Skills
business objectives intercultural competence web content accessibility guidelines screen reader data dictionary data literacy ethical research sales prospecting communication python (programming language)
Details

Project purpose

Build two research assets that brands can cite:

  1. an Accessibility & Invisible Disability Experience Index (ADX) for Canadian brand sites/apps;
  2. an AI-Equity Audit for marketing workflows and outputs.

Business objectives (what success looks like for Le Code Switch)

  • Publishable findings: Produce a short report (8–10 pages) and 1-page executive summary that we can release publicly and use in sales conversations.
  • Actionable scoring: Create an ADX rubric with clear scoring rules and pilot scores for 10–15 brands; target Cohen’s κ ≥ 0.70 for inter-rater reliability.
  • AI risk view: Deliver an AI-Equity checklist and complete 6–8 sample audits across text, image, or video content.
  • Market signals: Generate 5–7 evidence-backed insights and 3–5 recommendations per asset that brands can implement within 90 days.
  • Lead generation: Package outputs as a gated download + “book a 30-min debrief” CTA to drive qualified leads.

Student learning objectives (what participants will practice and demonstrate)

  • Research design: Plan and execute mixed-methods research (survey + audits + light qual).
  • Accessibility auditing: Apply WCAG 2.2 and hands-on assistive-tech testing (keyboard nav, screen readers, captions/alt).
  • AI equity assessment: Evaluate GenAI outputs and workflows for bias, representation, safety, and accessibility signals.
  • Data literacy: Clean data, document a codebook, run descriptive stats and basic tests, and visualize results clearly.
  • Reliability & rigor: Calculate inter-rater reliability; articulate assumptions and limitations.
  • Communication: Translate findings into plain-language insights, charts, and social-ready slides.

Measurable targets & KPIs

  • Brands audited: 10–15 (ADX) and 6–8 (AI-Equity).
  • Survey pilot: ~100 respondents with demographic cuts.
  • Reliability: Cohen’s κ ≥ 0.70 on the ADX pilot.
  • Outputs: 1 report, 1 executive summary, 1 slide carousel, clean dataset + documentation.
  • Actionability: Minimum 3 prioritized recommendations per brand category.

Guardrails

  • Follow ethical research practices (consent, de-identification, secure handling).
  • Ensure all deliverables meet basic accessibility (alt-text, captions, readable contrast).


Deliverables

Expected project outcomes

  • Publishable insights: A concise, evidence-based report that positions Le Code Switch as a go-to source on accessibility and AI-equity in Canadian marketing.
  • Actionable scoring framework: A validated Accessibility & Invisible Disability Experience Index (ADX) rubric that brands can apply and that we can scale into future benchmarks.
  • Risk-mitigation toolkit: A practical AI-Equity Audit checklist that helps teams find and fix representational, bias, and accessibility issues in content and workflows.
  • Lead generation: Gated assets (report + scorecard) and a 30-min debrief CTA ready for the website/newsletter to convert readers into qualified prospects.
  • Reusable research system: Clean datasets, codebooks, and a repeatable workflow to expand from pilot to annual/quarterly studies.

Core deliverables (what students will hand in)

  1. ADX Rubric v1.0
  • Clear scoring rules, examples of “pass/fail,” severity tags.
  • Pilot scores for 10–15 brands with inter-rater reliability (Cohen’s κ ≥ 0.70).
  1. AI-Equity Audit Checklist v1.0
  • Criteria covering prompts, outputs, and governance (bias, stereotyping, toxicity, captioning/alt-text signals).
  • 6–8 sample audits (text/image/video) with prioritized fixes.
  1. Survey Package
  • 15–20 item questionnaire (brand trust, accessibility experience, expectations).
  • Pilot results (≈100 respondents) with cross-tabs and a documented codebook.
  1. Insights Report (8–10 pages)
  • Executive summary (1 page), 5–7 headline insights, 3–5 practical recommendations per asset.
  • Charts and callouts formatted for web/PDF.
  1. Social/Comms Assets
  • 5–7 slide LinkedIn/IG carousel (plain-language takeaways).
  • 2–3 suggested post captions + a short pitch paragraph for media/outreach.
  1. Data & Reproducibility Handoff
  • Cleaned dataset(s), data dictionary/codebook, and analysis notebook (R/Python or SPSS/Stata).
  • Read-me with replication steps and limitations/assumptions.
  1. Final Presentation
  • 10–12 slide deck walking through method, findings, recommendations, and next steps.
  • Q&A notes and a backlog of “future improvements.”

Format & quality standards

  • Accessibility: All visuals include alt-text; slides and PDFs meet basic contrast and font-size standards; captions for any demo video.
  • Citations: Sources listed; any external data properly referenced.
  • Clarity: Plain-language summaries; jargon minimized; bilingual EN/FR labels where feasible.
  • Ethics & privacy: Consent templates, anonymization of any personal data, and secure file handling.

Success metrics (acceptance criteria)

  • Reliability: ADX κ ≥ 0.70 on pilot scoring.
  • Coverage: 10–15 brands (ADX) and 6–8 content/workflow audits (AI-Equity).
  • Rigor: Documented method, codebook, and reproducible analysis.
  • Actionability: ≥3 prioritized recommendations per brand category; quick-win and longer-term fixes identified.
  • Readiness: Report, deck, and carousel are client- and media-ready with no further editing required beyond brand styling.


Mentorship
Domain expertise and knowledge

Providing specialized knowledge in the project subject area, with industry context.

Regular meetings

Scheduled check-ins to discuss progress, address challenges, and provide feedback.

Supported causes

The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.

Reduced inequalities

About the company

Company
Toronto, Ontario, Canada
2 - 10 employees
Marketing & advertising
Representation
BIPOC-Owned Small Business Women-Owned

Le Code Switch is a Canadian-based cultural intelligence & brand advisory agency, delivering strategy, insights, and marketing execution in both French and English.

Traditional marketing often overlooks diverse audiences, leaving brands disconnected and missing out on growth opportunities.

Our approach is about building authentic connections, earning consumer trust, and driving real business impact.

With a strategy rooted in both proven marketing practices and cultural expertise, we help you:

Reach & engage evolving audiences with messaging that resonates.

Strengthen brand trust and loyalty through authentic connections.

Expand your market by tapping into overlooked opportunities.

Trusted by leading brands, organizations & purpose-driven businesses, like the Inclusion Now Office at McCarthy Tetrault LLP. Featured in The Globe & Mail, CTV's The Social, Strategy Magazine. Endorsed by industry leaders & community-driven organizations.